Terms & Conditions

Terms and Conditions

Welcome

Welcome to the LFG Printing and Advertising Website (referred to as "LFG," "we," "us," or "our"). We provide our Website as a service to our customers. Please review the following Terms and Conditions, which govern your use of our Website. By using our Website, you agree to be bound by these terms, our Privacy Policy, and all disclaimers and other legal notices provided throughout the site (collectively, the "Agreement"). If you do not agree to these terms, please do not use our Website.

We reserve the right to revise this Agreement at any time. Your continued use of the Website constitutes your agreement to any updates or changes.

Business Hours

Customer service is available Monday through Friday, 9 AM to 5 PM Pacific Time, excluding holidays. You may contact us by phone or email.

Order Cancellation Policy

Once a job is “Approved,” it cannot be canceled. If an order is canceled prior to that stage, fees may apply as follows:

All refunds are issued as in-house credit.

Other Fees

Jobs may incur additional fees, including but not limited to:

This list is not exhaustive; custom or complex orders may involve additional charges.

Return Policy

If you are not satisfied with your order, please contact our Quality Assurance team within 3 days of receiving your product. We may offer:

Determination of defects is at LFG management’s discretion. We may request photos or a return of the product to validate the issue and may be required to ship the product back to LFG at their own expense in an agreed-upon reasonable time frame.  If a return of the order is necessary for quality review, the client will be responsible for the return shipping costs. However, if LFG Printing and Advertising determines that a defect does exist, we may reimburse the client for the return shipping expenses at our discretion. Any fees associated with expedited services—such as rush printing or express shipping—are non-refundable, even in the event of a defective product, unless the defect is a direct result of a UPS error (e.g., damage during delivery or failure to deliver the package).

Turnaround times and shipping methods for reprint requests will vary based on current production capacity and are determined at the discretion of LFG management.

Please note that direct mail services are excluded from our standard return policy. Any issues with direct mail orders will be reviewed on a case-by-case basis to determine eligibility for refunds or reprints.

LFG Printing and Advertising reserves the right to modify or update any policies at any time without prior notice.

Production and Proofs

Turnaround time begins after written final approval of your proof. No verbal approvals will be accepted. Preferred file format is Adobe PDF. Acceptable applications include InDesign, Illustrator, Photoshop, and other standard professional design tools.

Raster images should be CMYK. All fonts must be outlined or embedded. Color consistency across screens, proofs, and final printed pieces may vary due to material and printing methods.

Right of Refusal

LFG Printing and Advertising reserves the right to refuse service to any individual or organization at our sole discretion.

Turnaround Time

Production timelines are estimates and not guaranteed. Orders may require additional time depending on order complexity or unexpected issues. Turnaround may be extended during holidays or peak seasons.

Shipping & Local Delivery

Shipping fees include handling costs. Local delivery may be available within San Bernardino County via standard delivery services. Not all addresses are eligible. We reserve the right to determine eligibility and delivery method.

Mailing Services

LFG facilitates mailing through USPS. We are responsible for processing and handing over mail to USPS. Once transferred, USPS is responsible for delivery. Lost or undelivered mail is not our liability.

Mailing list data is kept confidential and deleted post-campaign.

Proprietary Rights

All content on this Website (text, logos, images, software, etc.) is protected under U.S. copyright and trademark law. You may not reproduce, distribute, or use any materials for commercial purposes without prior written consent.

Your Use of the Website

The Website and its content are for personal, non-commercial use. You may not use, copy, alter, or distribute our content without permission. Misuse of the Website may result in termination of your access.

Use of Artwork

We use licensed images and templates. You may not:

Violation may result in legal liability.

No Warranties / Limitation of Liability

This Website and all content are provided “as is.” We make no guarantees of accuracy, completeness, or fitness for a particular purpose. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or our services.

Security

Any attempts to tamper with or misuse the Website are strictly prohibited and may result in legal action. This includes hacking, phishing, unauthorized access, or impersonation.

Children's Privacy

Our Website is not intended for use by children under 16. Users under the age of 16 must have parental supervision.

Errors and Updates

We strive for accuracy but reserve the right to correct errors or update information without prior notice.

Content Submission

Any non-purchase-related content you submit to us (feedback, suggestions, etc.) becomes our property. You grant us the right to use this content freely.

You are solely responsible for content you provide, including any violations of intellectual property laws.

Indemnification

You agree to indemnify and hold harmless LFG Printing and Advertising from any claims or damages resulting from your breach of this Agreement or misuse of our services.

Third-Party Websites

We may link to external websites for convenience. We are not responsible for the content, services, or practices of third-party sites.

Governing Law

This Agreement is governed by the laws of the State of California, specifically San Bernardino County. Any disputes shall be resolved in courts within San Bernardino County, CA.

Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

LFG Printing and Advertising
Victorville, CA 92395 
Phone: 760-843-7343
Email: info@lfgprinting.com

 

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