Privacy Policy

LFG PRINTING & ADVERTISING PRIVACY POLICY

Last Updated: 04/01/2025

Welcome, and thank you for visiting the website (“Website” or “Site”) operated by or on behalf of LFG Printing & Advertising (“LFG,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our Website, our applications, and any other related services, products, or tools that link to or reference this Privacy Policy (collectively, the “Services”).

Because data protection and privacy laws evolve, we may revise this Privacy Policy at any time to align with new legal requirements or business practices. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the new terms. We recommend you review this Privacy Policy regularly for the most current version.

1. SCOPE & ADDITIONAL POLICIES

We do business in various regions, and our privacy practices may be subject to different rules in those locations.

  • California Residents: If you live in California, additional rights and disclosures apply under the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), and other California laws. You can find further details in the California Privacy Rights section below.

2. INFORMATION WE COLLECT

You may provide information directly to us when you:

  • Create an account on our Services.
  • Make a purchase or request a quote.
  • Sign up to receive marketing communications.
  • Contact us with questions, comments, or other submissions.
  • Apply for an employment opportunity with LFG.

Examples of personal information we may collect include:

  • Contact Details: Your name, email address, telephone number, shipping/billing address, and any instructions you provide.
  • Login Credentials: When you create an account, you may supply an email and password (or we may permit you to sign up via social media logins).
  • Payment Information: Such as billing address, payment card number, expiration date, and security code, when needed to complete a transaction.
  • Order History: Past orders, products viewed, or other order-related data.
  • Social Media Information: If you connect through platforms like Facebook, Instagram, etc., we may access public profile data (subject to those platforms’ settings).
  • User-Generated Content: Comments, questions, images, or other materials you provide to us (including in chats, emails, and social media).
  • Job Applications: Resumes, cover letters, and other data provided in connection with career opportunities at LFG.
  • Technical and Usage Data: IP address, device details (operating system, browser type), browsing behavior on our Site, geolocation (if enabled), and mobile device settings.

You are not obligated to provide all personal information, but declining to do so may limit your ability to use certain Site features or Services.

3. HOW WE USE YOUR INFORMATION

We collect and use personal information for various legitimate business and commercial purposes, including:

  • Providing Services: To process orders, facilitate payments, fulfill shipments, and communicate about your transactions.
  • Account Management: To set up and maintain your user account, including password resets and security notifications.
  • Customer Support: To respond to questions or requests for assistance (via email, chatbot, phone, or other channels).
  • Communications & Marketing: To send you updates, newsletters, promotional materials, and information about contests, sweepstakes, or surveys (when you have not opted out).
  • Personalization: To tailor the Services to your interests, recommend products, or enhance user experience.
  • Analytics & Improvements: To analyze how users engage with our Services, diagnose technical problems, test new features, and improve overall user experience and quality.
  • Compliance & Legal Obligations: To comply with applicable laws, assist law enforcement, enforce or defend our legal rights, and apply our policies.
  • Fraud Prevention & Security: To detect and prevent fraud, unauthorized transactions, and other potentially illegal activities.
  • Employment Reviews: To evaluate job applicants, conduct interviews, and manage hiring processes.

4. AUTOMATED DATA COLLECTION

When you visit or interact with our Site or emails, certain data is collected automatically through methods such as:

  • Cookies (Including HTML and Flash Cookies): Small text files stored on your device. They help us remember your preferences, keep you logged in, and personalize content or offers.
  • Web Beacons (Pixels/GIFs): Embedded in webpages or emails, allowing us to track online movements and email response rates.
  • Log Files & Device Identifiers: Information sent by your browser or device, such as IP addresses, browser version, referring pages, and timestamps.
  • Geolocation: If you enable location services on your device, we may capture and use precise geolocation data for fraud prevention or to tailor local offers.

You can typically manage or disable cookies in your browser settings, but doing so may affect the functionality of certain features. We do not respond to “Do Not Track” signals and rely on cookie-based opt-outs instead.

Cookie Types We May Use

  1. Essential Cookies: Required for the Site to function (e.g., security, login maintenance).
  2. Analytics Cookies: Help measure and analyze traffic and usage trends (often provided by third-party analytics services).
  3. Advertising Cookies: Collect information about your online activities to deliver tailored ads on our Site or across other sites.
  4. Social Media Plug-In Cookies: When you share content or connect via platforms like Facebook or Instagram, these third-party cookies may be set.

Use of Google Analytics and Google Ads

We use Google Analytics to understand how users engage with our Services. Google Analytics uses cookies or similar technologies to collect information such as how often users visit the Site, what pages they visit, and what other sites were visited before ours. We use this data to improve our Services. You can learn more about how Google collects and processes data by visiting How Google uses data when you use our partners' sites or apps. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings.

We also use Google Ads for advertising and remarketing purposes. Google Ads uses cookies to serve ads based on past visits to our Site. Third-party vendors, including Google, may display our ads on other websites across the internet. You can opt out of personalized advertising by visiting Google’s Ads Settings. Alternatively, you can opt out of some third-party vendors’ use of cookies by visiting the Network Advertising Initiative Opt-Out page.

5. CHATBOT & MESSAGING LOGS

We may employ a chatbot to assist with routine customer inquiries. It uses automated decision-making to suggest answers. Chatbot logs may include:

  • Usernames, email addresses, phone numbers, shipping addresses.
  • Content of your messages.
  • Chat transcripts.

If the chatbot is provided by a third party, that vendor may store these logs only to help us improve service quality and troubleshoot technical issues.

6. INFORMATION SHARING & DISCLOSURE

We do not sell, rent, or lease your personal information. However, we may share data in these circumstances:

  1. Service Providers: We may engage third-party vendors to assist with shipping, payment processing, website hosting, programming, analytics, or other services. They are authorized to use personal information only as needed to perform those services on our behalf.
  2. Business Transactions: If LFG is involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, the personal information we hold may be transferred as part of that process.
  3. Legal Compliance & Protection: We may share data when required by law or legal process (e.g., court orders, subpoenas), to respond to lawful requests by authorities, to protect our rights and property, to prevent fraud or illegal activity, or to enforce our Terms of Use.
  4. Consent: We will share your information for any other purpose disclosed at the time we collect your data or when we have your explicit permission to do so.

7. DATA TRANSFERS

We operate primarily in the United States. If you are located outside the U.S., your personal information may be transferred to and stored on servers located in the U.S. or elsewhere. We strive to ensure that any such data transfer is handled in accordance with this Privacy Policy and applicable privacy laws by instituting adequate safeguards (e.g., contractual commitments).

8. YOUR CHOICES & RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to update or correct your information if it is incomplete or inaccurate.
  • Deletion: Request deletion of your information, subject to certain exceptions.
  • Objection/Restriction: Object to or limit how we process your data, to the extent permitted by law.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “Unsubscribe” link or updating preferences in your account. Note that we may still send you non-promotional messages (e.g., updates on orders).

Please see the California Privacy Rights section below if you are a resident of California.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have certain rights under California law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include:

  1. Right to Know: You can request that we disclose:
    • The categories and specific pieces of personal information we collected about you.
    • The categories of sources from which your personal information was collected.
    • The business or commercial purpose for collecting (or selling/sharing, if applicable) personal information.
    • The categories of third parties to whom we disclosed personal information.
  2. Right to Delete: You may have the right to request deletion of your personal information we have collected, subject to certain exceptions under applicable law.
  3. Right to Correct (Rectification): You can ask us to correct or update personal information that is inaccurate.
  4. Right to Opt Out of Sale or Sharing: If we ever “sell” or “share” personal information (as those terms are defined under California law), you may opt out of those practices. Currently, we do not sell or share personal information in a manner that is subject to the CCPA or CPRA.
  5. Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information (e.g., certain financial data, precise geolocation), you may have the right to limit certain uses or disclosures. We only collect and use sensitive information when necessary to provide our Services or when required by law.
  6. Right to Non-Discrimination: We will not discriminate against you (e.g., by denying goods or services or providing a different level or quality of services) if you exercise any of these rights.

How to Exercise Your Rights

To exercise your California privacy rights, or if you have any questions about these rights, you can contact us using the information in the How to Contact Us section below. Depending on the nature of your request, we may verify your identity by asking you for additional information. In most cases, we will respond to valid requests within 45 days, but we may extend this period by an additional 45 days when necessary, in which case we will provide you an explanation for the delay.

“Shine the Light” Law

Under California’s “Shine the Light” law (Civil Code § 1798.83), California residents may also request information about any personal information we disclose to third parties for their direct marketing purposes. As stated above, we do not share personal information with unaffiliated third parties for their own marketing.

10. THIRD-PARTY SITES & FEATURES

Our Services may contain links to third-party websites and features, such as social media widgets or embedded videos. We do not control these third parties, and their privacy practices are governed by their respective policies. We encourage you to review those policies before submitting any personal information on those websites or through those features.

11. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal compliance, tax, or accounting reasons). Once no longer needed, we will securely destroy or anonymize the information.

12. SECURITY

We maintain reasonable administrative, technical, and physical controls to protect the personal data we obtain via our Services. However, no method of data transmission or storage is completely secure. You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices.

13. CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 18. We do not knowingly solicit or collect information from individuals under 18. If you believe a child under 18 has provided us personal information, please contact us and we will promptly remove it from our records.

14. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. The “Last Updated” date at the top indicates when changes were most recently made. Please review this policy periodically to remain informed about how we protect your information.

15. HOW TO CONTACT US

If you have any questions, comments, or requests regarding this Privacy Policy, or if you’d like to exercise your privacy rights (including California rights), please contact us at:

LFG Printing & Advertising
Phone: 760-843-7343
Email: info@lfgprinting.com

When you email or write to us, we may request additional information to confirm your identity before fulfilling certain requests, as permitted by law.

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